… how a participatory design approach may lend a different perspective and support greater adoption when designing and implemented new policies, processes or software …
2019 International ODR Forum
I’m excited to be participating in the upcoming 2019 International Online Dispute Resolution (ODR) Forum in Williamsburg at the end of the month, sponsored by the National Center for State Courts and The National Center for Technology & Dispute Resolution.
Becoming an Avid Reader
It’s Tuesday the week after my first UXPA conference. I’m still reflecting on all that I experienced. Certain remarks from certain speakers from certain sessions continue to occupy top-of-mind awareness. I wonder Susan Weinschenk what the correlation is? My assumption is that our frame of reference is usually egocentric; we hear, interpret and remember based on a frame of reference of our current circumstances, mood and pre-occupations?
Creators: our role in Governance
Inspiring keynote from yesterday from Lisa Welchman at the UXPA International 2019 conference on digital governance by design. On the heels of the IJIS blockchain summit, this was a timely reminder to consider governance frameworks for emerging technology in parallel with innovation in the justice and public safety.
How to be a Better UX Practitioner
Five takeaways from day one of my first user experience conference at UXPA 2019, spent with folks from UX, computer science and psychology backgrounds learning from Susan Weinschenk and Guthrie Weinschenk about Behavioral Design.
Boston UXPA Strategy Challenge – and the winner is ...
I was excited and humbled to find out last week that I was awarded top prize in a UX strategy challenge sponsored by Rolf Molich of DialogDesign, and coordinated by UXPA Boston. You can read more about the scenario-based challenge via UXPA Boston’s dedicated web page, which also has the submissions from the other awardees – Timo Jokela, Alan Wexelblat, Nick Weinel, Neha Kale, Yasmin Diederiks and Mark Becker from UserWorks, and Peter McNally.
ODR Industry Summit
I’m looking forward to attending the Online Dispute Resolution Industry Summit in Denver next week. The event will be hosted by Amber Ivey—Manager, Civil Legal System Modernization Pew Charitable Trusts; and Paul Embley—Chief Information Officer National Center for State Courts.
eCourts 2018
BLOCKCHAIN IS NOT BITCOIN
December 10–12, 2018
Join Paul Embley CIO NCSC, Di Graski, Senior Consultant NCSC and me for a session on Blockchain in the Courts at eCourts 2018. The discussion will cover opportunities and challenges in applying distributed ledger technologies to interagency records management; specifically protective orders.